Heart Rate Ninja is compatible with most popular Bluetooth LE heart rate monitors. Click here to learn more.
Yes! Multiple gym members can share the same heart rate monitor (as long as they're not using it at the same time).
Just follow the steps below:
The max range will vary based on environmental obstructions (walls, workout equipment, etc.) between the app and your heart rate monitor(s) and the Bluetooth capabilities of your phone or tablet.
In a gym with a high number of obstructions we've seen a max distance of 30-50'. However, there are a number of steps you can take to make sure you achieve the highest distance.
The most important is to make sure there is an unobstructed line-of-sight from your phone/tablet to each heart rate monitor.
If you're coming from another heart rate monitoring app you should see the same range you saw in other apps (all apps communicate with the monitors in a similiar manner).
If you're having any issues related to range send us an email. We can help diagnose any issues and get you setup with a possible software-based solution.
You can register your clients from a single phone/tablet (owned by your gym) or have your clients sign up on their own devices.Learn more
Yes! You can change this behavior in the workout setting screen if you prefer to manually add profiles.
Yes! You can change this behavior in the workout setting screen if you prefer to manually remove profiles.
The maximum number of heart rate monitors that can be connected depends on the Bluetooth capabilities of your phone or tablet.
We have had gyms run workouts with 25+ monitors at the same time.
If you're unsure about the Bluetooth capabilities of your device request a demo and we'll give you a free trial so you can make sure Heart Rate Ninja works for your needs.
If you need to show more gym member on the screen you can use our Boost Mode feature! Boost Mode lets you run Heart Rate Ninja on additional devices support more Bluetooth connections than one device alone.
The required cable depends on your specific phone or tablet. Searching the web for 'YOUR DEVICE to HDMI' should return an appropriate cable. Most iOS devices will use a Lighting-to-HDMI cable.
Make sure your HDMI cable supports both Mirror and Extended Modes in-order to use Trainer View.
Send us an email if you need help picking a cable. email@example.comExternal Screen Accessories
Follow these instructions to display Heart Rate Ninja on your TV wirelessly using AirPlay from your iPhone or iPad:https://support.apple.com/en-us/HT204289#mirroriOS
Yes. If your gym has multiple locations you will need a subscription for each location. If you have any questions you can contact us and we'll help figure out which subscription will work best for your gym.
Yes. Request a free demo and we'll set you started with a free trial! Request free demo
You will be prompted to upgrade to the next subscription tier. We will show you a reminder when you start to get close to the limit.
You can also remove any inactive profiles from your gym to try to stay under the limit. Profiles do not have to be deleted in order to be removed from your gym, they only need to remove your invite code from their profile. These profiles will still exist and can rejoin your gym at a later time if they become active again by re-entering your invite code.
Yes. You can upgrade or downgrade your subscription based on how many profiles you need by opening the gym upgrades screen and selecting your desired subscription (so long as that subscription's profile limit is not less than your number of profiles).
If you exceed your subscription's profile limit you will be prompted to upgrade to the next subscription tier.
Send us an email. We'd love to firstname.lastname@example.org